Corporate social responsibility and technological perspectives in healthcare: An exploratory analysis of the evolution of the anti‐corruption system through multiple case studies

Corruption is one of the main variables to be considered in corporate social responsi-bility (CSR) to guarantee the well-being of society in the long term. Information tech-nology (IT) is able to reduce this phenomenon of corruption. However, no practicalstudies highlight the real effect on health organisations. This study ascertains theimpact of a pilot project to prevent corruption and the introduction of new dedicatedtechnologies in the healthcare organisation. It uses the association of institutionaltheory,information and communications technology(ICT), and new technologies tocover the gap and highlight the effect of an anti-corruption pilot project of Interna-tional Transparency Italia in the healthcare sector. A longitudinal approach-basedinterventionist approach, coding of semi-structured open interviews and corporateanti-corruption plans using AltasIT from the 13 Health Organisations that joined thepilot project over a long term reveals that a positive effect spreads by mimeticapproach within organisations. The study has detected open-access databases,changes in personnel and procurement management approach, information dissemi-nation, citizen involvement and whistleblowing support change through technologies.More specifically, it examines the evolution of the anti-corruption system and thestakeholders' perceptions in healthcare organisations as a new form of social respon-sibility. To the best of our knowledge, this study is the only one that applies this per-spective to the analysis of the anti-corruption process through CSR currentlyunderway in healthcare institutions worldwide