Gestione delle risorse umane e performance nelle piccole e medie imprese familiari italiane

This paper aims to investigate, in small and medium-sized family businesses (SMEs FB), the relations between human resource management (HRM) and performance where the issue has been largely overlooked. One of the most interesting aspects was to analyze the effect of formalized set of HR practices in contexts traditionally voted to informality using the AMO model (Ability, Motivation, Opportunity) as a framework. The analysis carried out on a sample of 52 SMEs FB showed positive correlations between the use of formalized practices Ability with financial and organizational performance, confirming the findings in the studies conducted in large organizations. The remaining two sets of practices of AMO model (Motivation and Opportunity) have not met the research hypothesis to the absence of significant correlations with performance indicators. Despite the latter given, the presence of professional and formalized human resource management systems (HRMSs) has, instead, led to very positive results showing correlations with more indicators of profitability and turnover rate. Such remarks suggest that a small family firm too might benefit from the formalization and joined management of HRM practices.