The term “smart tourism”, despite the fuzziness and ambiguity that characterizes it, indicates the impact of ICT in the tourism sector. The role of new social and mobile technologies is presented in relation to its impact on the behavior of tourists and on supply. Inspired by the issues covered in the Panel on “Smart tourism: the role of social and specialist information”, three different examples of social media in the tourist sector are discussed in the light of recent scientific research on the topic of tourism and ICT.
Smart Tourism: il ruolo dell'informazione social
ERCOLE, Enrico
2013-01-01
Abstract
The term “smart tourism”, despite the fuzziness and ambiguity that characterizes it, indicates the impact of ICT in the tourism sector. The role of new social and mobile technologies is presented in relation to its impact on the behavior of tourists and on supply. Inspired by the issues covered in the Panel on “Smart tourism: the role of social and specialist information”, three different examples of social media in the tourist sector are discussed in the light of recent scientific research on the topic of tourism and ICT.File in questo prodotto:
Non ci sono file associati a questo prodotto.
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
